Privacy policy

Privacy Policy

This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY ALL THE TERMS OF THIS PRIVACY POLICY, OUR WEBSITE TERMS OF USE, AND ANY OTHER TERMS AND CONDITIONS ON THE WEBSITE. IF YOU DO NOT AGREE TO THESE TERMS, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE WEBSITE.

This Privacy Policy governs the use of information by New Leaf Retail Technologies Private Limited, a company incorporated under the Companies Act, 2013 and having its registered office at Office no. 11, Champaklal Industrial Estate, Rd Number 29, Sion East, Sion, Mumbai, Maharashtra 400022. (hereinafter referred to as “Unibox Store”, “we”, or “us”) that is obtained through the use of its website (“Website”) by the users (“User” or “you”).

1. Consent

By using the Website and/or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy.

You agree that all personal data shall be retained till such time required for the purpose of Unibox Store or required under applicable law, whichever is later. Non-personal information will be retained indefinitely.

2. Information Collection and Uses

Name, Email ID, Shipping and Billing Address, Phone Number - This data is collected directly from Users of the Website. This data is used to identify the User, deliver goods and services, identify lookalike customers and for security and fraud prevention.

Commercial Information - We do not collect payment card numbers and PINs. Checkout happens through a third-party portal of our payment gateway. We are provided details of the mode of payment and the bank used. We may use this information to provide targeted discounts and promotions and to analyze sources of traffic.

Internet and network activity such as IP addresses and location - We collect this data automatically when you visit our Website. This data is used to analyze location-based aggregate data and sources of traffic. We also use this data to provide goods or services and targeted promotions.

Communication Data - We store call records and WhatsApp communication with Users. This is used for quality assurance, training purposes, and safety and fraud prevention.

Social Media Reviews - We may choose to reshare customer reviews on Facebook, Instagram, and other social media platforms. We use this data to measure User engagement and for security and fraud prevention.

Other Sources - We may use other sources to identify customers, deliver goods, customize and personalize advertisements, identify new customers, and for security and fraud prevention.

Information Update - From time to time, we may ask you to update your contact and other information with us. This helps us keep you updated on services, changes, and enhancements.

3. Access to Data

Unibox Store collects your personal data to provide the Website and associated services. We take all steps reasonably necessary to protect against unauthorized access, use, alteration, disclosure, or destruction of personal data.

4. Security

Data Sharing

Unibox Store does not share User data with third parties in exchange for money. We may transfer personal data to third parties to obtain services such as advertising and analytics.

Delete Account

If you desire deletion of your Personal Information, you may submit a request to our Customer Support Team via email at support@uniboxstore.com.

Note: Kindly include your complete name and the mobile number associated with your Unibox Store account in your communication.

Customer Notifications

Unibox Store gives Users the option to opt out of email marketing and other marketing communications. You can email us at info@uniboxstore.com if you no longer wish to receive such communications.

Use of Cookies

Unibox Store uses cookies to improve User experience and increase Website load speeds. Users may adjust browser settings if they do not wish to share cookies.

External Links

Although Unibox Store only includes verified links on the Website, Unibox Store does not guarantee the quality of external links. Users are advised to exercise caution while clicking on any links.

5. Review and Updates

We regularly review and update our Privacy Policy and request you to review it periodically. Please keep us informed if your information changes during your relationship with us.

We may update or amend this Privacy Policy at any time, with or without prior notice.

6. Opt-Out Rights

If you do not wish your data to be used for the purposes mentioned herein, or wish to withdraw consent, please contact us at info@uniboxstore.com.

7. Data Accuracy, Verification and Supplementation

It is in the User’s interest, and it is Unibox Store's objective, to maintain accurate, current, and complete information concerning Users and their accounts.

8. Force Majeure

Notwithstanding anything contained in this Policy, Unibox Store shall not be held responsible for any loss, damage, or misuse of personal data if such loss, damage, or misuse is attributable to a Force Majeure Event.

A Force Majeure Event shall mean any event beyond the reasonable control of Unibox Store including but not limited to sabotage, fire, flood, explosion, acts of God, civil commotion, strikes, riots, war, acts of government, hacking, unauthorized access, computer crashes, security breaches, and power failures.

While Unibox Store endeavors to take all reasonable steps to keep personal data secure, Users acknowledge that the internet is not completely secure and Unibox Store cannot provide absolute assurance regarding data security.

9. Grievance Officer

If you have any complaints, grievances, or concerns regarding the Website or this Privacy Policy, please contact:

WhatsApp: +91-9920687665
Email Id: info@uniboxstore.com

10. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. The courts of Kolkata, India shall have exclusive jurisdiction over any disputes arising under this Privacy Policy.